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Now that the 2nd wave of Covid19 has started to hit the economy and healthcare services, it is quite obvious that this has a big impact on many companies. It has an impact on the way we do business, how we manage our processes and how we collaborate and communicate both internally as with customers and suppliers. Why does Covid19 has such an impact?
Because nowadays more people are working from home we experience the “distance” between ourselves and colleagues, customer and suppliers. You can’t just go to the desk of a colleague to check a proposal. How to get a contract signed quickly with a customer and boss working from home? How can you speed up the decision, which customer gets priority when shipping goods? Of course, you can have video meetings all day to get things done, but this might not be enough to support your business in the new reality of working. What can you do?
Automation and integration of processes, improving the user-friendliness and usability of the ERP application and unlocking data from your applications are just some areas where you can improve collaboration, processes and communication.
These kinds of improvements don’t take a lot of time and effort to implement in your organization. They can be done in small steps and can add a lot of value to the users and your business.