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JD Edwards EnterpriseOne Case Management

Provides customer service agents instant access to all the customer information needed to resolve any issue, including billing, sales and service orders, cases, equipment information, and even suggested products to cross-sell and up-sell.

Improve Customer Satisfaction with Prompt, More-Informed Responses to Customer Concerns

  • Prompt and Informed Response
  • Personalized Case Management

Click here to find factsheets, video's and FAQ's on how to get started, implement and use the JD Edwards EnterpriseOne Case Management module.