Managed Services: What’s the Opinion of JDE Customers?
Research Study Amongst Current users of JD Edwards ERP
There is a lot of coverage in the media and at Oracle user conferences about cloud computing and the move towards IT managed services. But what do JD Edwards customers think about Managed Services and what do they want in the foreseeable future? This was investigated in an independent study amongst 75 current users of Oracle’s JD Edwards Enterprise One.
What do JDE customers think about Managed Services?
The objectives of this research were to understand what JD Edwards customers think about the use of Managed Services, based either on their own personal experiences or their perceptions based on what they have seen or heard. To ensure the independence and neutrality of the research, it has been conducted by the independent management consulting firm Interimco. Seventy-five companies that use JDE, of all sizes and from several countries, have participated in the research.
From adoption rate to the benefits and ROI of managed services
Amongst others, the benefits of managed services have been investigated in this research study as well as the return on investment (ROI) that JD Edwards users experience. The final results are presented to you in this white paper.
Download the research report and discover what JD Edwards users really think about (the future of) working with ERP-systems and Managed Services.